What Scheduling Software Does Squarespace Use?

Squarespace utilizes a scheduling software called "Acuity Scheduling." Acuity Scheduling was acquired by Squarespace in 2019, and it has since been integrated into the Squarespace platform to provide seamless scheduling capabilities for users.

Features of Acuity Scheduling

Acuity Scheduling is a robust and comprehensive scheduling tool that offers a wide range of features, including:

1. Online Booking: Clients can book appointments directly through your Squarespace website, and the scheduling platform is fully integrated, making the process smooth and user-friendly.

2. Calendar Syncing: Acuity Scheduling can sync with popular calendar applications like Google Calendar, iCal, and Outlook, ensuring that your schedule is always up-to-date across multiple platforms.

3. Automated Notifications and Reminders: The software can send automated confirmations, reminders, and follow-up emails to clients, reducing no-shows and enhancing communication.

4. Customizable Scheduling Pages: You can customize the look and feel of your booking pages to match your brand identity, which ensures a consistent user experience across your website.

5. Payment Collection: Acuity Scheduling supports payment integration, allowing you to collect payments, deposits, or even tips at the time of booking. Payment gateways supported include Stripe, PayPal, and Square.

6. Client Management: Store client information securely and manage client appointments and history efficiently through the client database.

7. Group Scheduling: Schedule group classes, workshops, or events with ease, and manage attendees seamlessly.

8. Timezone Conversion: The software automatically handles timezone differences, making it easier for clients in different regions to book appointments without confusion.

9. Integration with Other Tools: Acuity Scheduling integrates well with various third-party tools and applications such as Zoom, GoToMeeting, Mailchimp, and accounting software like QuickBooks.

Practical Steps to Set Up Acuity Scheduling on Squarespace

To set up Acuity Scheduling on your Squarespace website, follow these steps:

1. Sign Up for Acuity Scheduling: If you don't already have an account, sign up for Acuity Scheduling at acuityscheduling.com or through the Squarespace platform.

2. Log In to Squarespace: Access your Squarespace account and go to the dashboard of the website you wish to integrate scheduling with.

3. Integrate Acuity Scheduling:

   • Navigate to the "Scheduling" section in your Squarespace dashboard.
   • You will find options to connect Acuity Scheduling, follow the prompts to link your Acuity Scheduling account with your Squarespace site.

4. Customize Scheduling Pages: Customize the booking pages to align with your site’s design and branding. This can usually be done within the Acuity Scheduling settings.

5. Add Booking Buttons and Pages:

   • You can add booking buttons to your site by using the “Add Block” feature in Squarespace.
   • You can create dedicated scheduling pages to provide clients more detailed information and direct booking options.

6. Configure Settings: Set up your appointment types, availability, intake forms, and any other necessary settings within Acuity Scheduling to ensure the system works according to your business needs.

7. Test the Booking Process: Before going live, test the entire booking process to ensure everything is working correctly. Make a test appointment, process a payment if applicable, and check all notifications and calendar integrations.

Considerations and Limitations

While Acuity Scheduling is a powerful tool, there are a few considerations and limitations to be aware of:

• Subscription Costs: Acuity Scheduling offers several pricing tiers depending on the features you need. Evaluate these plans to choose one that best fits your business requirements and budget.

• Learning Curve: There may be a learning curve for users who are new to scheduling software. Taking advantage of available tutorials and support resources can help ease the transition.

• Integration Limits: Ensure that any third-party tools you use integrate seamlessly with Acuity Scheduling. While it supports many integrations, there may be some niche tools that are not supported.

• Customization Limits: While highly customizable, there may be limits to how extensively you can tailor the booking experience, especially if you have very specific layout or functionality requirements.

By integrating Acuity Scheduling with Squarespace, you can provide a seamless, professional, and efficient scheduling experience for both you and your clients, ultimately enhancing your overall business operations.