How Do You Change Out of Stock on Squarespace?

Changing the status of a product to “Out of Stock” on Squarespace is a straightforward process, but it’s important to follow the necessary steps to ensure that your inventory is accurately reflected on your website. Here’s a detailed guide on how to do this:

Step-by-Step Guide to Mark a Product as Out of Stock on Squarespace

1. Log In to Your Squarespace Account: Start by logging into your Squarespace account using your credentials.

2. Access the Commerce Section: From your dashboard, click on the “Commerce” tab or “Inventory” tab depending on your Squarespace version, which will direct you to your product management interface.

3. Locate Your Product: Find the product that you want to mark as “Out of Stock.” You can use the search bar to quickly locate it if you have a large inventory.

4. Editing Product Details: Click on the product to open its details page.

5. Adjust Inventory Settings:

6. For Squarespace 7.1:

   1. In the product editor, scroll down to the “Inventory” section.
   2. Here, you will see an option to manually adjust the stock quantity or mark the product as out of stock.
   3. Set the Quantity to “0” if the product manages inventory by quantity.
   4. Alternatively, toggle the “Mark as Out of Stock” switch if available.

7. For Squarespace 7.0:

   1. Similarly, scroll to the “Inventory” section within the product details.
   2. Change the quantity to “0”.
   3. Depending on your template or version, you may see an “Out of Stock” option which you can enable.

8. Save Changes: Ensure that you save your changes by clicking the "Save" button at the top or bottom of the product details page.

Additional Considerations

• Stock Alerts and Notifications: Consider setting up stock alerts if you plan to restock the item in the future. Squarespace allows you to configure settings so customers can sign up for notifications when the product becomes available again.

• Display Out of Stock Products: Decide whether or not you want to display out-of-stock products on your website. This can be adjusted in the “Commerce” settings under product display options. Some businesses prefer to hide these items to prevent customer frustration, while others keep them visible with a notice that they are out of stock.

• Custom Notification: You might want to add a brief note or message in the product description indicating that the item is out of stock and any expected restock dates.

• Check Variant Inventory: If your product has variants (such as different sizes or colors), make sure to adjust the stock settings for each variant individually.

Limitations and Considerations

• Inventory Synchronization: If you are using third-party inventory management systems, ensure that changes in Squarespace are synchronized correctly to avoid discrepancies.

• Multiple Locations: For businesses with multiple locations, be mindful of which specific locations are out of stock and manage your inventory settings accordingly, if applicable.

• Browser Compatibility: Make sure you are using an updated browser to avoid any potential issues with Squarespace functionalities.

By following these steps, you can accurately reflect the stock status of your products, ensuring that customers are informed and inventory management is kept up-to-date. Properly managing out-of-stock items can help improve customer satisfaction and streamline your store operations on Squarespace.