Unlinking Mailchimp from Squarespace is a straightforward process, but it's important to follow the steps carefully to ensure that all connections are properly severed. Below, you'll find a comprehensive guide to unlinking these two services.

Step-by-Step Guide to Unlink Mailchimp from Squarespace

1. Access Your Squarespace Account:

   • Log in to your Squarespace account by navigating to Squarespace.com and entering your credentials.

2. Go to the Marketing Settings:

   • Once logged in, from your Squarespace dashboard, navigate to the "Marketing" section. This can usually be found on the left-hand side of the screen.

3. Unlink Mailchimp from Campaigns:

   • Under "Marketing," find "Email Campaigns" or a similar section where third-party integrations are listed.
   • Click on "Mailchimp" to manage your settings.
   • Look for an option to "Disconnect" or "Unlink" Mailchimp from Squarespace. This may sometimes be under a settings or gear icon within the integration section.
   • Confirm the disconnection if prompted.

4. Remove Any Associated Forms:

   • If you have any forms or content blocks on your Squarespace site that are connected to Mailchimp, you will want to either delete these forms or edit them to disconnect from Mailchimp.
   • Go to each page where such forms are embedded, click to edit the form, and either delete the form block or change the form’s settings to no longer connect with Mailchimp.

5. Check Automated Emails:

   • Ensure that any automated emails or workflows set up in Mailchimp that are connected to Squarespace actions (like form submissions) are disabled or reassigned.
   • Log in to your Mailchimp account at Mailchimp.com and navigate to the "Automations" or "Campaigns" section.
   • Review and deactivate any workflows that are triggered by Squarespace forms or pages.

6. Verify Disconnection:

   • After unlinking, it’s good practice to double-check to make sure the disconnection really took effect. Try submitting a test form on your Squarespace site to ensure that the data isn’t being sent to Mailchimp.
   • Additionally, review your Squarespace integrations one more time to confirm that Mailchimp no longer appears as a connected service.

Additional Considerations

• Data Backup: Before you unlink, you might want to back up any crucial data or export contacts from Mailchimp that were collected via Squarespace forms.

• Alternative Solutions: If you were using Mailchimp for email campaigns and contact management and plan to switch services, consider exploring alternatives and setting them up before you proceed with the disconnection to avoid any gaps in your email marketing efforts.

• Technical Support: If you encounter any issues while attempting to unlink Mailchimp from Squarespace, both platforms offer customer support. Squarespace has a comprehensive help center and support team. Mailchimp also offers extensive documentation and support options.

Limitations

• Historical Data: Unlinking the services will not delete any past data or email addresses that synced from Squarespace to Mailchimp. You may need to manually clean up any unnecessary data in Mailchimp.

• Re-linking: If you decide to relink the services in the future, you will need to go through the integration setup process again from scratch.

By following these steps systematically, you should be able to successfully and smoothly unlink Mailchimp from Squarespace.