How Do I Transfer My Squarespace Plan?

Transferring a Squarespace plan involves a few key steps, and there's generally two scenarios for what you might mean by "transferring" your plan. You might want to transfer billing and ownership of a website to another person, or you might want to transfer your domain to another provider. Below, I'll provide detailed instructions for both scenarios:

Scenario 1: Transferring Billing and Ownership of a Squarespace Website

If you’re looking to transfer the ownership of a Squarespace site to another person, you'll need to go through several steps to ensure that the new owner has full control over the website.

Step 1: Add the New Owner as an Administrator

1. Login to your Squarespace Account.
2. Open the website you wish to transfer.
3. Navigate to Settings > Permissions.
4. Invite the new owner to be an Administrator:
5. Click on the "Invite Contributor" button.
6. Enter the email address of the new owner and select the "Administrator" role.
7. Send the invitation.
8. Await the new owner's acceptance.
9. The new owner will receive an invitation email that they need to accept.

Step 2: Transfer Billing Ownership

1. Go to Settings > Billing & Account.
2. Under "Billing," you can change the Billing contact:
3. Click on "Billing Information".
4. Update the billing contact info to the new owner's information. This will require entering their name, email, and payment details.
5. Save the changes.

Step 3: Confirm Transfer and Notify

1. Ensure the new owner has accepted the Admin invitation.
2. Communicate with the new owner to confirm that they now have access and can manage billing.

Scenario 2: Transferring Your Domain Away from Squarespace

If you need to transfer your domain registration from Squarespace to another domain registrar, follow these steps:

Step 1: Unlock Your Domain and Get the Transfer Authorization Code

1. Login to your Squarespace Account.
2. Navigate to Settings > Domains.
3. Click on the domain you want to transfer.
4. Unlock the domain:
5. Toggle the "Unlock Domain" switch to unlock.
6. Get your Authorization Code:
7. Click "Send Transfer Auth Code".
8. This code will be sent to the administrative email address associated with your domain.

Step 2: Initiate the Transfer with the New Registrar

1. Login to the account on your new registrar's website.
2. Start the domain transfer process:
3. Look for an option typically labeled "Transfer Domain" on the new registrar's site.
4. Enter the domain name and follow the prompts.
5. Submit the Authorization Code when prompted.

Step 3: Confirm the Transfer

1. Check your email for confirmation messages from both Squarespace and your new registrar.
2. Approve the transfer if required by either service.
3. Wait for the transfer to complete:
4. Domain transfers can take up to 7 days to complete.

Important Considerations

• Permissions and Roles: When transferring ownership, be sure the new owner has the appropriate permissions set for any additional administrators or contributors they may need.
• Billing Cycles: Review your billing cycles and inform the new owner about any upcoming payments to avoid service disruption.
• Email Accounts: If you have email through G Suite or another provider associated with your domain, remember to make arrangements to transfer those services as well.
• ICANN Transfer Policies: Be aware of ICANN’s 60-day transfer policy, which may prevent transfer if the domain has been recently registered or updated.

By following these detailed steps, you can ensure a smooth transition of either website ownership or domain registration on Squarespace.