SQSP Themes

View Original

How Do I Set Up Scheduling in Squarespace?

Setting up scheduling in Squarespace involves leveraging the Acuity Scheduling platform, which is integrated into Squarespace. Acuity Scheduling allows you to manage appointments and bookings through your Squarespace website. Here is a step-by-step guide to setting up scheduling in Squarespace:

Step 1: Set Up an Acuity Scheduling Account

  1. Sign Up or Log In:
  2. If you don’t already have an Acuity Scheduling account, you can sign up via the Acuity Scheduling website. Squarespace users can access a special version of Acuity with tailored features.
  3. If you already have an account, simply log in.

  4. Choose a Plan:

  5. Select a plan that suits your needs. Note that some advanced features, such as group scheduling or SMS reminders, may require a higher-tier plan.

Step 2: Connect Acuity Scheduling to Squarespace

  1. Navigate to Scheduling Settings in Squarespace:
  2. Log in to your Squarespace account.
  3. Go to the Home Menu > Scheduling.

  4. Link Your Acuity Account:

  5. Click on Get Started.
  6. You will be prompted to integrate your Acuity account with Squarespace. Follow the on-screen instructions to connect the two platforms.

Step 3: Configure Scheduling Settings in Acuity

  1. Setup Availability:
  2. Within your Acuity dashboard, set your available times for appointments under Business Settings > Availability.
  3. Specify days and times you are available and any special conditions or recurring availability.

  4. Create Appointment Types:

  5. Under Scheduling > Appointment Types, create different types of appointments (e.g., consultation, follow-up, etc.).
  6. Define each appointment's duration, price (if applicable), and other relevant settings.

  7. Customize Intake Forms:

  8. Customize the client intake forms to gather necessary information from your clients during booking.
  9. Go to Business Settings > Intake Forms to add fields relevant to your appointments.

  10. Setup Payment Processing:

  11. If you require payments for scheduling, set up payment processing under Business Settings > Payment Settings.
  12. Connect to a payment gateway such as Stripe, PayPal, or Square.

Step 4: Embed Scheduling into Your Squarespace Site

  1. Add a Scheduling Block:
  2. Open the page or location on your Squarespace website where you want the scheduling link or widget.
  3. Click on the “+” icon to add a new block.
  4. Select Scheduling from the block menu.

  5. Configure the Block:

  6. Choose the preferred view for your scheduling block (e.g., button, monthly view, etc.).
  7. Customize look and feel settings to match your website’s design.

  8. Save and Publish:

  9. Save your changes and publish your site.

Step 5: Test Your Setup

  1. Run a Test Booking:
  2. Navigate to your new scheduling section to ensure it displays properly.
  3. Run through the booking process as if you were a client to ensure all links, forms, and payment processing work as expected.

  4. Check Notifications:

  5. Ensure that all notification settings are appropriately configured for both you and your clients under Business Settings > Email Settings.

Additional Considerations

  • Mobile Compatibility: Ensure that your scheduling pages and forms are mobile-friendly as many users will access them via smartphones.
  • Privacy and Security: Familiarize yourself with privacy settings and ensure data protection compliance, especially if you handle sensitive information.
  • User Support: Provide clients with clear instructions or FAQ sections dedicated to the scheduling process to reduce confusion.
  • API and Integrations: Explore additional integrations that may benefit your business, such as calendars, CRM systems, or marketing tools.

By following these steps, you can build a streamlined and efficient scheduling system in Squarespace, improving convenience for both your business and your clients.