How Do I Set Up Email Notifications on Squarespace?

Setting up email notifications on Squarespace involves configuration within both your Squarespace website settings and integrating with an email marketing service, depending on the type of notifications you need. Here's a guide to help you through the process:

Step-by-Step Guide to Setting Up Email Notifications

1. Access Your Squarespace Account:

• Log in to your Squarespace account and go to the dashboard of the specific site you want to set up notifications for.

2. Identify the Type of Notification:

• There are several types of notifications you might want to set up, such as form submissions, orders, membership sign-ups, or blog comments.

3. Setting Up Form Submission Notifications:

• Go to Pages: Navigate to your website's pages where the form is embedded.
• Edit Form:
  • Click on the form block to edit it.
  • Under the “Storage” tab, you’ll see options to connect your form to various services.
• Connect to Email:
  • Choose “Email” under the Storage options and input the email address where you want to receive submissions.
  • You can also connect the form to Google Drive, Mailchimp, or other services if preferred.
• Save Changes: Ensure you save and apply any changes.

4. Setting Up E-commerce Order Notifications:

• Go to Commerce Settings:
  • From the main menu, navigate to “Commerce” then “Order Notifications.”
• Email Notification Settings:
  • Input the email address or addresses where you’d like order confirmations and updates to be sent.
  • Customize the notification settings as needed (e.g. receive an email for every new order).
• Save Changes: Confirm and save your settings.

5. Setting Up Membership Notifications:

• Member Areas:
  • If you have member areas, navigate to the member areas section.
• Set Up Notifications:
  • You can configure the system to send you an email notification whenever there is a new member sign-up or other relevant activities/events.
• Follow prompts to input the notification emails and save your settings.

6. Setting Up Blog Comment Notifications:

• Go to Blog Settings:
  • Navigate to the blog settings page.
• Configure Comment Notifications:
  • Usually, the comments are managed via third-party services like Disqus.
  • Ensure Disqus or whatever commenting tool you use is configured to send you email alerts about new comments.
• Save any changes made.

7. Using Third-party Integrations and APIs:

• Mailchimp or Other Email Services:
  • For broader email marketing and notification needs, integrating with a third-party service like Mailchimp could be beneficial.
  • Squarespace offers native integration with Mailchimp. Navigate to “Marketing” > “Email Campaigns” and follow the setup prompts.
• Zapier Integration:
  • If you need more custom notifications and integrations, you might consider using Zapier to create automated workflows between Squarespace and other applications.
  • Create a Zap that triggers when a specific event happens on your Squarespace site and set up the desired notifications.

Important Considerations and Limitations

• Permissions:
• Ensure any email addresses you use for notifications have the appropriate permissions and access level to the relevant areas of your site or services.
• Spam Filters:
• Verify that notification emails are not being flagged as spam, especially if using custom domain emails.
• Third-party Costs:
• Be aware that some third-party services (like Mailchimp) may have associated costs, especially if your subscriber base exceeds certain limits.
• Testing:
• Always conduct thorough testing to ensure notifications are being sent and received as expected.

This guide should cover most common email notification needs on Squarespace. Should you encounter any specific issues or need advanced configurations, referring to the Squarespace Help Center or seeking assistance from their support team is advisable.