Can You Add a Pickup Option on Squarespace?

Yes, you can add a pickup option on Squarespace. Offering a pickup option can be particularly useful for businesses with physical locations, allowing customers to save on shipping costs and receive their orders more quickly. Here’s how you can set this up on your Squarespace site:

Steps to Add a Pickup Option on Squarespace

1. Log In to Your Squarespace Account:

2. Navigate to squarespace.com and log in with your credentials.

3. Go to the Website Menu:

4. Once logged in, select the website you want to manage from the "Home" menu.

5. Access the Commerce Settings:

6. In the left-hand sidebar, click on "Commerce."

7. Navigate to Shipping:

8. Under the Commerce menu, find and click on "Shipping."

9. Add a Shipping Option:

10. Click the "Add Shipping Option" button to set up a new shipping method.

11. Select Pick-Up:

12. In the list of shipping options, choose "Pick-Up."

13. This allows you to create a pickup option for customers instead of traditional shipping methods.

14. Configure the Pickup Details:

15. Fill in all necessary details for the pickup option. This includes:

    • Pickup Location: Specify the address or addresses where customers can pick up their orders.
    • Pickup Instructions: Provide any additional information customers need to know about the pickup procedure, such as times when pickup is available and where to find the pickup location within your store or building.
    • Pickup Hours: Clearly define the hours during which customers can pick up their orders.
    • Contact Information: Optional but helpful to include a contact number or email in case customers have questions or face issues with their pickup.

16. Save Your Settings:

17. Once you’ve filled in all the required information, click the "Save" button to apply the changes.

Additional Considerations

• Informing Your Customers:

• Make sure your customers are aware of the new pickup option. Highlight it in your store's FAQ section, on the checkout page, or via a newsletter.

• Testing:

• It's advisable to place a test order to ensure everything is set up correctly. Go through the customer experience to verify that the pickup option appears as expected and that the provided instructions are clear.

• Customer Notifications:

• Set up automated emails or notifications to inform customers when their orders are ready for pickup. This can be done through the "Email Notifications" section under the "Commerce" menu.

• Limitations:

• If you have multiple locations, ensure you communicate clearly about which location the order will be available for pickup.
• If your inventory varies by location, you might need to manage stock levels carefully to avoid overselling items that are meant to be picked up.

By following these steps, you can efficiently set up a pickup option on your Squarespace site, providing a convenient choice for your customers and potentially enhancing their overall shopping experience.